Duravol ("we," "us," or "our") operates duravol.com and provides a couples money organizer that helps partners see a shared, structured view of their combined financial life. This Privacy Policy describes how we collect, use, disclose, and protect your personal information when you visit our website or use our services.
Company Name: Duravol Address: 2901 W Bluegrass Blvd, Lehi, UT 84043 Phone: (888) 338-1895 Email: support@duravol.com
We may collect the following types of information: Personal Information: name, email address, phone number, and mailing address. Financial Information: read-only bank and account details you choose to connect, transaction history used to power your Shared Money Dashboard, income and spending category data, and shared goals or bill information you enter. Account Information: username, password, account preferences, and security settings. Usage Data: IP address, browser type, operating system, referring URLs, pages viewed, time spent on pages, and clickstream data. Device Information: device type, unique device identifiers, mobile network information, and diagnostic data. Communications: records of your correspondence with us, including customer support inquiries and feedback. Couples Money Checkup responses: answers you and your partner submit separately in the free questionnaire.
We use the information we collect to provide, maintain, and improve the Shared Money Dashboard and related features; to show each partner a shared household view and a private individual view; to deliver the Couples Money Checkup results; to send account-related notifications such as billing and renewal notices, payment failure alerts, and login or verification codes; to respond to support requests you initiate; to detect, investigate, and prevent unauthorized access; to comply with legal obligations; to analyze usage patterns to improve the product; and to enforce our Terms of Service. Duravol is a financial organization tool, not a financial advisory service. We do not use your information to provide personalized investment, tax, or legal advice.
We may share your personal information with service providers who help us operate the platform, subject to confidentiality obligations; with account-connection providers needed to maintain read-only bank links; with regulatory authorities, law enforcement, or government agencies when required by law; in connection with a merger, acquisition, reorganization, or sale of assets; and with your consent or at your direction. Each partner's individual account data stays visible only to that partner unless they explicitly choose to share a category. We do not move money, initiate transfers, or take action on linked accounts. SMS Data Sharing Disclosure: We do not share, sell, or distribute any personal information collected through SMS opt-in or SMS messaging with third parties or affiliates for marketing or promotional purposes. SMS consent and phone numbers collected for SMS messaging will not be shared with any third parties or affiliates. Information collected via SMS may only be used to deliver account notifications and respond to user requests.
We implement industry-standard administrative, technical, and physical security measures to protect your personal and financial information from unauthorized access, disclosure, alteration, and destruction. These measures include encryption of data in transit and at rest, multi-factor authentication, regular security audits, and access controls. However, no method of transmission over the Internet or electronic storage is completely secure, and we cannot guarantee absolute security of your information.
We use cookies, web beacons, and similar tracking technologies to collect usage data, remember your preferences, and improve our services. You can manage your cookie preferences through your browser settings. Disabling cookies may limit your ability to use certain features of our platform. We may also use third-party analytics services that use cookies to help us understand how users interact with our website.
Depending on your jurisdiction, you may have the following rights regarding your personal information: Access: Request a copy of the personal information we hold about you. Correction: Request that we correct inaccurate or incomplete personal information. Deletion: Request that we delete your personal information. Account deletion removes all data for both partners and is completed within 30 days, subject to legal retention requirements. Portability: Request a copy of your data in a structured, commonly used, machine-readable format. Opt-Out: Opt out of certain data processing activities, including SMS notifications by replying STOP. To exercise any of these rights, contact us at support@duravol.com or (888) 338-1895. We will respond within the timeframe required by applicable law.
We retain your personal and financial information for as long as necessary to fulfill the purposes for which it was collected, comply with legal obligations, resolve disputes, and enforce our agreements. When your information is no longer needed, we will securely delete or anonymize it in accordance with our data retention policies and applicable regulations.
Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children under 18. If we become aware that we have collected personal information from a child under 18, we will take steps to delete such information promptly. If you believe that a child under 18 has provided us with personal information, please contact us at support@duravol.com.
Duravol reserves the right to update or modify this Privacy Policy at any time. We will notify you of material changes by posting the updated Privacy Policy on our website. Your continued use of our services after any changes constitutes your acceptance of the revised Privacy Policy. We encourage you to review this Privacy Policy periodically.
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us: Phone: (888) 338-1895 Email: support@duravol.com
Duravol helps couples organize shared finances so both of you see the same picture.
